5/05/2022

COVID-19

Operation Protocol

We closely monitor the updates for COVID-19 and follow all the hygiene and safety protocols as defined by both the National and the World Health Organization.

The hygiene and cleanliness protocols in our hotel are very important and we have implemented all the measures that meet the latest hygiene and cleaning instructions, to ensure the safety of our guests and staff on a daily basis. We use cleaning products and protocols that are environmentally friendly and effective against viruses. With continuous training of our staff we meet the new standards set by COVID -19 for our well-being from now on!

Public areas

Use of facial mask is obligatory in closed spaces.

People with fever or COVID-19 symptoms will not be allowed to enter.

Every day, cleaning and disinfection is carried out in all common areas with increased frequency.

Antiseptics are available in all public areas and in the facilities used by the hotel staff.

Our hotel provides all the required medical supplies (masks, gloves, etc.) to the staff according to the instructions of the National Health Organization.

All our staff are trained, as well as continuously informed on the new developments regarding COVID-19 and corresponding actions.

There are special signs in public areas, warning visitors to keep their distance.

The pool area is for the exclusive use of the residents of the complex.

The sunbeds and seats are placed at specific distances that must be kept.

Reception

Reception services are also provided outdoors.

To reduce the waiting time on arrival, the online check in option is given by filling in an electronic data form before the guest arrives.

There is an extension of check-out and check-in times (check out until 11.00 am and check in from 3.00 pm). This change in the time interval between each check in and check out is mandatory to ensure that between different guests the residence is thoroughly cleaned and disinfected, as well as that adequate natural ventilation of the space is possible.

Residences

Prevention, hygiene and cleanliness protocols are applied to clean residences with special attention to surfaces and high-risk objects when touched.

Hand sanitizers are available in all residences.

Thorough cleaning is performed after the guest leaves and before the next arrival. For this reason, the latest check out is at 11:00 and the earliest check in at 15:00.

Breakfast / Café Nissia

Buffet breakfast is served at the Café Nissia in conformity with Covid-19 precautionary measures.

Alternatively, continental breakfast can be served at the guest’s residence by order from the previous day. 

KEEP SAFE!

Protocol for Arrivals in and Departures from Greece

Please follow the following link for information for travellers to Greece.

https://travel.gov.gr/#/